Privacy policy

Last Updated: June 1, 2024

Please carefully read this Privacy Policy before using our services and discontinue using our services if you do not understand any of the terms of this policy.

Definitions used in this agreement:

Member: The person who has registered in the application for the purpose of using all the features of the application.
Visitor : The person who uses the app without registration.

Responsibilities

The member or visitor is responsible for understanding the terms of this agreement correctly, and it is also their responsibility to continuously read the privacy policy to ensure awareness of any changes. We do not provide notifications when the privacy policy is modified, and any modified privacy policy becomes effective immediately upon publication on our application or website.

Information We Collect

Main Account Info. : During the registration process through the main account, we collect personal information such as name, email address, and Profile Photo URL.
Pugs Log : This log data, commonly known as "pugs log" helps us troubleshoot issues, monitor application performance, and maintain the security and integrity of our systems.

Uses of Collected Information

We use the main account information and contact list information for the following purposes:

To create and manage your account.
To unlock additional features: Where users can start chatting in public rooms, as well as request friendships, view member profiles, request friendships, and also conduct private conversations.
To customize your experience and provide you with content, services, and features designed specifically for you, as well as to unlock badges and earn points.
To communicate with you regarding your account, updates, and important notices.
To respond to your inquiries, requests, or customer support needs.
To comply with legal obligations and enforce our terms of service.

Data Sharing

We prioritize the privacy and confidentiality of your personal information. We want to assure you that we do not share your information with any third party. Your personal information, including your main account details and contact list, remains confidential and is not sold, rented, or disclosed to external parties.

Data Storage Location

To ensure the best experience and speed for all visitors and members, we store and process data on servers that may be located outside of your country.

All private conversations are stored in a database, belonging to the sender and recipient. We temporarily retain any unsent messages until the recipient connects, at which point we transmit the data to them and delete it from our services. Therefore, if you delete the application from your device, you will not be able to retrieve your conversations.

Data Deletion

We understand the importance of giving our members control over their personal information. You have the right to delete your data from our application if you choose to do so. To facilitate this process, we provide a simple method for data deletion.

Members can delete their data from the application by following these steps :

For additional information, you can contact us via our email: support@chat24.club

Acceptance of this Policy

By using the application, you acknowledge and agree to all the points mentioned in the privacy policy and terms of use.

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